---
title: "The Quality Pledge"
url: "https://osherove.com/blog/2005/1/23/the-quality-pledge.md"
canonical: "https://osherove.com/blog/2005/1/23/the-quality-pledge.html"
published: "2005-01-23T21:59:00"
updated: "2005-01-23T21:59:00"
tags: ["Project Management"]
author: "Roy Osherove"
description: "\"I just received this in email: Pledge Our company is completely and absolutely committed to quality. * * Except on time-critical projects and during adverse cash-flow situations. When else would you need to be…"
usage: "Licensed under CC BY 4.0 — reuse, quote and adapt with attribution (Roy Osherove, link to the original page)."
license: "https://creativecommons.org/licenses/by/4.0/"
---

# The Quality Pledge

By Roy Osherove January 23, 2005 In [Project Management](https://osherove.com/blog/category/project-management)

**Historical article** · Originally published January 23, 2005; technical details may be outdated.

_"I just received this in email: Pledge Our company is completely and absolutely committed to quality. \* \* Except on time-critical projects and during adverse cash-flow situations._

_When else would you need to be committed to quality?"_

_\[via_ [_Johanna_](http://www.jrothman.com/weblog/archive/2005_01_01_mpdarchive.html#110554387464380242)_\]_

Sounds familiar? Not to me. Forget the \* clause. I haven't known a company that actually put it in writing that they are commited to quality in Israel. Now \*that\* sounds familiar.

## More in Project Management

[All posts in Project Management](https://osherove.com/blog/category/project-management)

- Apr 15, 2005

    ### [What does an Agile work environment look like? Here's one variation](https://osherove.com/blog/2005/4/15/what-does-an-agile-work-environment-look-like-heres-one-vari.html)

- Feb 21, 2005

    ### [Employing TDD and unit testing with Waterfall methodologies](https://osherove.com/blog/2005/2/21/employing-tdd-and-unit-testing-with-waterfall-methodologies.html)

- Jan 23, 2005

    ### [About architecture and astronauts](https://osherove.com/blog/2005/1/23/about-architecture-and-astronauts.html)

- Dec 29, 2004

    ### [My interview with Johanna Rothman goes live on ITConversations.Com](https://osherove.com/blog/2004/12/29/my-interview-with-johanna-rothman-goes-live-on-itconversatio.html)


---

## About the author

**Roy Osherove**: Senior Solutions Architect at AWS working on AI for production and AI-driven development; author of The Art of Unit Testing and Elastic Leadership, with about 20 years of consulting and training on unit testing, TDD, team leadership and continuous delivery.

### Sites

- [RobotPaper](https://robotpaper.ai/): This blog: AI patterns and anti-patterns, AI and coding agents, and engineering leadership.
- [osherove.com](https://osherove.com): Roy's personal site. Author of The Art of Unit Testing and Elastic Leadership; consulting and training on unit testing, TDD, team leadership and continuous delivery, plus about 20 years of blog posts.
- [The Art of Unit Testing](https://www.artofunittesting.com): The Art of Unit Testing, 3rd Edition (Manning): readable, maintainable, trustworthy unit tests, plus TDD workshops in C#, JavaScript, Java and Kotlin.
- [5whys.com](https://www.5whys.com): Roy's writing on software team leadership: self-organizing teams, surviving chaos, learning mode and the Elastic Leadership model.
- [Pipeline Driven](https://pipelinedriven.org): Continuous delivery and DevOps practices: build patterns, pipeline-friendly testing, DevOps metrics and enterprise DevOps.
- [Elastic Leadership](https://www.elasticleadership.com): Elastic Leadership, Roy's framework for software team leaders (survival, learning and self-organizing modes).

### Social

- X: https://x.com/royosherove
- LinkedIn: https://www.linkedin.com/in/osherove/

### Contact

- Contact form: https://forms.gle/jQSx5KoXvrVA1JCK7

### License

Licensed under CC BY 4.0 — reuse, quote and adapt with attribution (Roy Osherove, link to the original page). License: https://creativecommons.org/licenses/by/4.0/