---
title: "[WebCast] The Elixir and Alchemy projects - Outlook Integration with Siebel at Microsoft"
url: "https://osherove.com/blog/2005/1/3/webcast-the-elixir-and-alchemy-projects-outlook-integration.md"
canonical: "https://osherove.com/blog/2005/1/3/webcast-the-elixir-and-alchemy-projects-outlook-integration.html"
published: "2005-01-03T17:16:00"
updated: "2005-01-03T17:16:00"
tags: [".Net Quotations", "WebCast"]
author: "Roy Osherove"
description: "\"For years the Microsoft field had been requesting a CRM client that would be seamlessly integrated into their normal workflow so that customer interactions stored within Outlook, such as email or calendar items, could…"
usage: "Licensed under CC BY 4.0 — reuse, quote and adapt with attribution (Roy Osherove, link to the original page)."
license: "https://creativecommons.org/licenses/by/4.0/"
---

# \[WebCast\] The Elixir and Alchemy projects - Outlook Integration with Siebel at Microsoft

By Roy Osherove January 3, 2005 In [.Net Quotations](https://osherove.com/blog/category/net-quotations), [WebCast](https://osherove.com/blog/category/webcast)

**Historical article** · Originally published January 3, 2005; technical details may be outdated.

_"For years the Microsoft field had been requesting a CRM client that would be seamlessly integrated into their normal workflow so that customer interactions stored within Outlook, such as email or calendar items, could be easily captured within Siebel. In addition, the field expressed a need for a “360 degree view” of their customer, available both online and offline. Both of these goals were achieved through the development of our “Project Alchemy” Web Service and “Project Elixir” Customer Explorer Outlook 2003 plug-in.
This webcast demonstrates the Outlook-integrated CRM plug-in and provides a detailed technical description of how the smart client application was built."_

[Watch the webcast: 1 hour 9 minutes 53 seconds](http://www.siebelonmicrosoft.com/mssiebel/video/elixir/Elixir_Webcast_files/Default.htm)

\[via [Patrick](http://blog.u2u.info/DottextWeb/patrick/archive/2004/12/24/646.aspx)\]

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---

## About the author

**Roy Osherove**: Senior Solutions Architect at AWS working on AI for production and AI-driven development; author of The Art of Unit Testing and Elastic Leadership, with about 20 years of consulting and training on unit testing, TDD, team leadership and continuous delivery.

### Sites

- [RobotPaper](https://robotpaper.ai/): This blog: AI patterns and anti-patterns, AI and coding agents, and engineering leadership.
- [osherove.com](https://osherove.com): Roy's personal site. Author of The Art of Unit Testing and Elastic Leadership; consulting and training on unit testing, TDD, team leadership and continuous delivery, plus about 20 years of blog posts.
- [The Art of Unit Testing](https://www.artofunittesting.com): The Art of Unit Testing, 3rd Edition (Manning): readable, maintainable, trustworthy unit tests, plus TDD workshops in C#, JavaScript, Java and Kotlin.
- [5whys.com](https://www.5whys.com): Roy's writing on software team leadership: self-organizing teams, surviving chaos, learning mode and the Elastic Leadership model.
- [Pipeline Driven](https://pipelinedriven.org): Continuous delivery and DevOps practices: build patterns, pipeline-friendly testing, DevOps metrics and enterprise DevOps.
- [Elastic Leadership](https://www.elasticleadership.com): Elastic Leadership, Roy's framework for software team leaders (survival, learning and self-organizing modes).

### Social

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- LinkedIn: https://www.linkedin.com/in/osherove/

### Contact

- Contact form: https://forms.gle/jQSx5KoXvrVA1JCK7

### License

Licensed under CC BY 4.0 — reuse, quote and adapt with attribution (Roy Osherove, link to the original page). License: https://creativecommons.org/licenses/by/4.0/